Jamil Razmak, Ph.D

Assistant Professor

Abu Dhabi Campus

+971 2 6133555



Ph.D. Interdisciplinary Studies in Business Technology Management, Laurentian University, Canada

MBA, Laurentian University, Canada

Master in Information Systems, University of Banking and Financial Sciences, Jordan

Bachelor of Commerce (Accounting), Al-Zaytoonah University, Jordan

Research Interests

Innovation and Change Management, e-health Applications, Business Analytics, and Decision Support Systems.

Selected Publications

  • Razmak, J., Bélanger, C. H., & Farhan, W. (2018). Development of a techno-humanist model for e-health adoption of innovative technology. International Journal of Medical Informatics. (Rank A)
  • Razmak, J., Bélanger, C. H., & Farhan, W. (2018). Managing patients’ data with clinical decision support systems: a factual assessment. Journal of Decision Systems, 1-23. (Rank B)
  • Razmak, J., & Bélanger, C. (2018). Using the technology acceptance model to predict patient attitude toward personal health records in regional communities. Information Technology & People31(2), 306-326.(Rank A)
  • Razmak J., and Bélanger, C.H. (2018). Management of techno-psychological factors influencing the Patient-Physician Electronic Relationship, International Journal of Healthcare Technology and Management (IJHTM). Forthcoming. (Rank C)
  • Alshawabkeh, A., Razmak, J., Qasim, A. and Kharbat, F.F. (2018) ‘Enhancing internal communication in organisations using enterprise social networking’, Int. J. Economics and Business Research, Vol. 15, No. 1, pp.72–86. (Rank C)
  • Razmak, J., Shawabkeh, A. A. A., Kharbat, F. F., & Qasim, A. (2018). Examining the factors affecting the adoption of e-health innovative technology. International Journal of Economics and Business Research16(2), 196-209. (Rank C)
  • Muray, M., Bélanger, C.H., & Razmak, J. (2018). Fall Prevention Strategy for an Emergency Department. International Journal of Health Care Quality Assurance. The article is scheduled for Volume 31, Issue 1, due Feb 2018. (CiteScore, 1.02)
  • Razmak, J., and Bélanger, C.H. (2017). Connecting technology and human behaviours towards e-health adoption, Int. J. Information Systems and Change Management, Vol. 9, No. 3, 2017. (Rank C)
  • Razmak J., and Bélanger, C.H. (2017). Comparing physicians and patients on their use of e-health tools, Technology in Society, Volume 51, p 102-112. https://doi.org/10.1016/j.techsoc.2017.08.007. (Rank C)
  • Razmak, J., and Bélanger, C.H. (2016). Interdisciplinary Approach: A Lever to Business Innovation. International Journal of Higher Education, 5(2), p 173-182.   doi:10.5430/ijhe.v5n2p173.
  • Razmak, J., and Aouni B. (2015), Decision Support System and Multi-Criteria Decision Aid: A State of the Art and Perspectives. Journal of Multi-Criteria Decision Analysis, 22101117, doi: 10.1002/mcda.1530(Rank B)


  • Bélanger, C.H., Longden, B., Orozco, P. and Razmak, J. (2018) “What Mexican Students Expect and Experience from Their Professors”, EAIR 40th Annual Forum, Budapest, Hungary.
  • Kharbat, F., Razmak, J., Shawabkeh, A. (2017). Patient Portal: A Proposal for UAE-Health Services, 2017 Tıp Teknolojileri Kongresi, TIPTEKNO'17, IEEE Türkiye EMB Kolu desteği ile, Biyomedikal ve Klinik Mühendisliği Derneği (www.biyoklinikder.org ).
  • Razmak, J., Shawabkeh, A., Kharbat, F., Qasim, A. (2017). Factors Accelerating the Adoption of e-health Innovative Technology: The case of patient portal in Canada, 30th Business & Economics Society International (B&ESI) Conference, Abu Dhabi, UAE, January 8-11, 2017.
  • Shawabkeh, A., Razmak, J., Kharbat, F., Qasim, A. (2017). Enterprise Social Networking: A Framework for Enhancing Internal Communication, 30th Business & Economics Society International (B&ESI) Conference, Abu Dhabi, UAE, January 8-11, 2017.
  • Razmak, J. and Aouni, B. (2013). "Multi-Criteria Decision Support Systems: A Glorious History and a Promising Future." Multiobjective Optimization (The International Conference on Modeling, Simulation and Applied Optimization (ICMSAO’13) April 28-30, 2013, Hammamet, TUNISIA)

Teaching Courses

  • Innovation and Change Management Strategies (G-MBA)
  • Strategic Management (G-MBA)
  • Quality and Operations Management (G-MBA)
  • Leadership (G-MBA)
  • Fundamental of Innovation and Entrepreneurship (U)
  • Innovation Management and Creativity (U)
  • Small Business Management (U)
  • Leadership for Managers (U)
  • Strategic Management (U)
  • Quantitative Business Analysis (U)