What relationships exist between Mexican students and their professors? This paper compares student expectations with their experiences. This comparison is done by analyzing which elements of personality, teaching style and learning environment are valued by Mexican students in the course of their formal university education. The study was conducted at two different Mexican multi-campus universities using a survey method. exploratory factor analysis was used to aggregate characteristics that students were looking for in their teachers. Results indicate that expectations were not met a single time and the difference between expectations and experiences was statistically significant in all of the 52 items compared.Students are counting on the personality of their teachers to adapt their teaching styles and provide a positive learning environment.